Terms & Conditions

Use of the CDEP website

Please read the following Terms and Conditions, which relate to information regarding the general use of CDEP.

By using our website, you are agreeing to these Terms and Conditions, whether as a guest or registered user, and that you agree to abide by them. From time to time, we may change these Terms and Conditions and will post revisions on this website. We recommend that you read these Terms and Conditions prior to using our sites and thereafter, regularly review any changes. This is your responsibility.

If you have purchased a licence, subscription, or otherwise entered into an agreement with us (for example as a delegate at a conference), you will also be governed by the terms of that agreement, which shall prevail in the event of any conflict. Online purchases have additional terms and conditions relating to the transaction as indicated on the relevant section of the website.


Use of the data that you provide us, or which is collected by us on our website, is governed by our Privacy Policy. Please refer directly to our Privacy Policy for more information.
By using our site, you consent to such processing.
We do not forward or exchange data with any third party for commercial gain.

Use of cookies

The CDEP website makes use of cookies to ensure it offers you the best possible user experience. Please refer directly to our Cookie Policy for more information.

Access to CDEP

We try to ensure that website availability is uninterrupted and that transmissions will be error-free. However, we cannot guarantee that your access will not be suspended or restricted from time to time, (for e.g. when time is needed for repairs, maintenance or the introduction of new facilities or services). We do, of course, try to limit the frequency and duration of any suspension or restriction.

CDEP accounts are valid for 12 months from the date payment is made via our online payment system or through the use of a special bulk licence registration key code. Should someone pay for access to one or more of CDEP's training topics but then change their minds, they can contact CDEP to apply for a refund. Each request will be considered on a case-by-case basis. No refunds are offered for accounts where training has already commenced.

Accounts and passwords

If you have registered or subscribed to the website, your username and password must be kept confidential, stored safely and used only by you (unless agreed in writing with the Cambridge Diabetes Education Programme - CDEP). Each CDEP account is for the use of a single, named person.

We have the right to disable any account, if in our opinion and after due discussion with yourself and your employing organisation (for bulk licence purchases), you have failed to comply with any of the provisions of these terms of use.

Intellectual property (IP) rights

The content, layout, design, data, databases and graphics on this website are protected by the UK and other international intellectual property laws and are owned by Cambridge University Hospitals NHS Foundation Trust (CUHFT) or its licensors. Unless expressly permitted in writing in a licence agreement, and other than printing a small proportion of content or displaying this on your screen or both, (strictly for your personal non-commercial use), no part of the website may be reproduced, stored in any medium, including but not limited to a retrieval system or transmitted, in any form or by any means (electronic, mechanical, photocopying, recording, broadcasting) nor, shown in public other than a Personal Development Plan, which you may download and store for your personal, non-commercial use. For the avoidance of doubt, all template documents and software you use to create any Personal Development Plan on the website are CDEP’s property, and you are granted a revocable, non-transferable licence for personal, non-commercial use.

You may not create any derivative work or make any other adaptation, without our prior written consent. You must not modify the copies you have displayed or printed in any way and you may not use any illustrations, photographs, videos or audio sequences or any graphics separately from any accompanying text. Any permitted use of our material is subject to ensuring that our copyright notices and trade marks appear as they do on all copies online and customary bibliographical citations including author attribution, date article title (where applicable) and the URL to the relevant part of the CDEP website are included. If you print off or download any material from our website(s) in breach of these terms of use, any rights to use our site(s) will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. All rights, not expressly granted in these terms or any express written licence, are reserved.

The trademarks and logos which are displayed on the websites are the trademarks of the CUHFT and its licensors (although these may change through time). Any use including framing, metatags or other text utilising the CUHFT’s trademarks or other trademarks displayed, is strictly prohibited without our (or our licensor's) express written consent.

Any material you upload to our site will be considered non-confidential and non-proprietary (unless otherwise stated on the site or within our privacy policy) and for such content you grant us a transferable, royalty-free, worldwide, irrevocable licence to use, copy, distribute, edit, amend, disclose, sub-licence to third parties and create derivative works in whole or party of any such material for any purpose, in any media. We may remove, edit or amend any such material, at any time, without notice to you. To the extent moral rights attach to any material to the fullest extent permitted by law, these are waived in our favour. All material posted must adhere to the requirements of “Your conduct" below.

We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you, to any of our sites, constitutes a violation of their rights, including without limitation, their intellectual property rights, reputational rights or of their right to privacy.

Permission for use of CDEP's IP

Any request for permission of our content or images, or other use of our intellectual property, not authorised under a subscription, should be made to Candice Ward, CDEP Lead.

External links

The CDEP website contains links, including hyperlinks, which may take you outside the CDEP domain. These links are provided for your convenience, and an inclusion of any link does not imply endorsement or approval by us of the linked website, its operator or content. Please read our Brand Disclaimer for more information.

We have no control over the contents or functionality of those sites and accept no responsibility for any loss or damages that may arise from your use of them. We are not responsible for any website outside the CDEP website, and the use of such websites will be subject to relevant terms and conditions and privacy policies.

You may not provide a link which suggests a form of association, approval or endorsement on our part, unless we have expressly agreed to this in writing. We reserve the right to withdraw any linking permission upon notice to you or by amending these terms and conditions.

Web Browsers

As of 2019, Microsoft no longer provides security updates or technical support for Internet Explorer. CDEP recommends that you make use of supported web browsers such as Firefox, Google Chrome, Microsoft Edge, Safari, etc where the web browsers have regular security updates ensuring that identified browser issues are rectified. These regular security updates help protect computers from malicious attacks, so upgrading and using current web browsers is important for data protection.

Please note: If you are using an "offline browsers" that allows you to download content from a site and read it later, please be aware that subject to ensuring that this amounts to only a small proportion of content, strictly for your personal, non-commercial use, or where this amounts to "fair dealing", we impose one restriction on their use. In order for us to provide reliable, continuous and timely access, we ask that you configure your offline browser to not request more than one page per 60 seconds.


a) General disclaimers

Description or reference to a product or publication does not imply endorsement of that product or publication unless it is owned by CDEP and in which case, it is subject to the disclaimers limitations of liability herein and within any licence or other agreement with you - the latter of which shall prevail in the event of a conflict. To the fullest extent permitted by law, the material and information displayed on our website are provided “as is” without any guarantees, conditions or warranties as to accuracy.

We try and ensure that our websites are available for use 24 hours per day, 7 days per week, other than for a small period for scheduled downtime (as noted above), however, we do not warrant that at other times, our websites will be available. To the fullest extent permitted by law, we will not be liable to you for damages or refunds should our sites become unavailable or access to a site becomes slow or incomplete due to system back-up procedures, internet traffic volume, upgrades, an overload of requests to the servers, general network failures or delays, or any other cause which may from time to time make any of our websites inaccessible to you.

b) Additional specific disclaimers

Users should be aware that professionals in the field may have different opinions. Because of this fact and because of regular advances in medical research and the possibility of human error, users should independently verify specified diagnosis methods, evidence, treatments, follow up, drugs and any contraindications or side effects including via manufacturers' guidance. Also, the categories and information do not indicate whether a particular diagnosis, evidence, treatment and/or follow up is generally appropriate or whether it is up to date and suitable for a particular individual. Please also note that information, whilst not warranted to be accurate, is generally updated annually, so may be out of date. Ultimately it is the User’s responsibility to make your own professional judgements, so as to appropriately advise and treat yourself or your patients.

Please read our Clinical Practice Disclaimer and Brand Disclaimer for more information.

CDEP updates

CDEP updates to the website will provide an educational service for practising clinicians, designed to alert clinicians to important new research and guidance; however, we cannot warrant its accuracy. It is intended to support evidence-based decision making, by providing links to published research reports about the diagnosis, treatment, prognosis, aetiology and economics of medical conditions. However, “evidence does not make decisions”. Clinicians making decisions about the care of their patients must take into account the limitations of evidence from research as well as the unique nature of their patients’ circumstances and wishes. Readers should also be aware that professionals in the field may have different opinions. Because of this fact and also because of regular advances in medical research, we strongly recommend that readers independently verify any information they chose to rely on. Ultimately it is the reader’s responsibility to make their own professional judgements.

CDEP updates attempt to provide access to the best new research of relevance for clinical practice in the fields of diabetes management. It does not report all research but uses explicit criteria.

CDEP learning

We do not warrant that the completion of any of the modules (‘topics’) or use of other material on the CDEP website will be all the necessary, continuing professional development you need nor that it is accurate. We rely on our authors of articles, contractors and third-party data providers to confirm the accuracy of information presented and to describe generally accepted practices and therefore, we as the publisher and editors, cannot warrant its accuracy or that this meets all or any requirements for professional development. Readers should be aware that professionals in the field may have different opinions. Because of this fact and also because of regular advances in medical research, we strongly recommend that readers independently verify any information that they chose to rely upon. Ultimately it is the reader’s responsibility to make their own professional judgements.

Limitation of liability

To the fullest extent permitted by the law, CDEP expressly excludes:

i. All conditions, warranties and other items which might otherwise be implied by statute, common law or the law of equity;

ii. Any liability caused by a force majeure event;

iii. Any obligation of effectiveness or accuracy; and

iv. Other than as set out below, any liability for any direct, indirect or consequential loss or damage incurred by you in connection with this agreement, including by your use or inability to use any information on our website or within any publication subscribed to, via any website linked to our website(s) and any material posted on it, including without limitation, any liability for loss of income or revenue, loss of business, loss of profits or contracts anticipated savings, loss of data, loss of goodwill, wasted time and for any other loss or damage of any kind, howsoever and whether caused by tort including negligence, by breach of contract or otherwise, even in foreseeable.

Nothing in this provision affects our liability for death or personal injury arising from our negligence nor for liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter nor any other liability which cannot be excluded or limited under the applicable law. These provisions do not affect any applicable statutory rights.

Your conduct

You must not use the website in any way that causes or is likely to cause the website or access to it, to be interrupted, damaged or impaired in any way. You understand that you are solely responsible for all electronic communications and contents sent from your computer to us. You must use the website for lawful purposes only.

You must not use the website for any of the following:

  • For fraudulent purposes or in connection with a criminal offence or otherwise carry out any unlawful activity
  • To send, use or re-use any material that is illegal, offensive, abusive, indecent, harmful, defamatory, obscene or menacing racist, abusive, threatening, defamatory, invasive of privacy, in breach of confidence, infringes any intellectual property rights,; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, trojan horses, worms, time bombs, keystroke loggers, spyware, adware or any other harmful or similar computer code designed to adversely affect the operation of any computer software or hardware, political campaigning, commercial solicitation, chain letters, mass mailings or any spam
  • To cause annoyance, inconvenience or needless anxiety
  • To impersonate any third party or otherwise mislead as to the origin of your content
  • To reproduce, duplicate, copy or resell any part of our site in contravention with these terms of use or any other agreement with CDEP.

Governing law

These Terms and Conditions shall be governed and construed in accordance with the laws of England and Wales, whose courts shall have exclusive jurisdiction, although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or another relevant country.